Privacy Policy

Introduction

Fastnetworkorium GmbH ("we," "us," or "our") operates the website fastnetworkorium.world and provides coworking space services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

Data Controller Information

The data controller for your personal information is:

Data Collection

The data we collect includes personal information that you voluntarily provide to us when you use our website, inquire about our services, or become a member of our coworking space. This may include:

• Name, email address, and phone number when you contact us or fill out forms
• Business information and professional details for membership applications
• Payment information and billing details for service subscriptions
• Communication preferences and service usage data
• Website usage information through cookies and similar technologies
• Security camera footage in common areas for safety purposes

How We Use Your Information

We use the personal data we collect for various legitimate business purposes, including how we use your information to provide, maintain, and improve our coworking services:

• Processing membership applications and managing your account
• Providing customer support and responding to your inquiries
• Processing payments and managing billing for our services
• Sending important updates about our services and facility changes
• Improving our website functionality and user experience
• Ensuring security and safety within our coworking facilities
• Complying with legal obligations and regulatory requirements
• Marketing our services to existing and prospective customers (with consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract performance: To fulfill our obligations under membership agreements
• Legitimate interests: To operate our business, improve services, and ensure security
• Consent: For marketing communications and non-essential cookies
• Legal compliance: To meet regulatory and legal requirements

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in operating our business (payment processors, IT support)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our members and visitors
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:

• Membership data: For the duration of membership plus 7 years for financial records
• Contact inquiries: Up to 3 years unless you request earlier deletion
• Website cookies: As specified in our cookie policy
• Security footage: Up to 30 days unless required for incident investigation

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or for marketing
• Withdraw consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at privacy@fastnetworkorium.world or +49 891351706.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection requirements
• Secure disposal of personal data when no longer needed

International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the relevant supervisory authority if you believe we have not handled your personal data in accordance with applicable law.